TERMS AND CONDITIONS

1. Introduction

Welcome to Encompass Movement. By using our services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before booking any session.

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2. Cancellation Policy

We understand that unforeseen circumstances may arise that require you to cancel or reschedule your appointment. To ensure we can accommodate all clients effectively, the following cancellation policy applies:

  • Advance Notice: Please provide at least 24 hours’ notice for cancellations or rescheduling.

  • Penalties for Late Cancellations/No-Shows: A fee of $30 CAD will be charged for cancellations made less than 24 hours before the scheduled appointment or for no-shows.

  • Rescheduling: Clients may reschedule appointments without penalty if done at least 24 hours in advance.

  • Exceptions: Emergencies and unforeseen circumstances may be considered on a case-by-case basis.

  • Communication: To cancel or reschedule, please call 204-250-7450 or email encompassmvmnt@gmail.com.

  • Reminders: Appointment reminders will be sent via email or text message 48 hours before your scheduled time.

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3. Liability Waiver

By participating in any Encompass Movement session, you acknowledge and agree to the following:

  • Our services are intended for stress reduction, relaxation, relief from muscular tension, and improvement of circulation, range of motion, and energy flow. Services such as personal training may assist with weight loss, muscle tone, and strength.

  • If you experience pain or discomfort during a session, you will immediately inform your practitioner for adjustments.

  • You affirm that you have disclosed all known medical conditions and injuries and that you are fit to participate in the session.

  • Encompass Movement and its practitioners are not responsible for any pain, discomfort, or injury experienced during or after the session.

  • These sessions are non-sexual in nature.

  • You acknowledge the 24-hour cancellation policy and agree to pay for missed sessions when required.

  • You understand that sessions involve inherent risks, including but not limited to dizziness, fainting, skeletal/muscular injuries, and cardiovascular risks.

  • Encompass Movement’s services are not a substitute for medical care, and our practitioners do not diagnose, prescribe, or treat physical or mental illnesses.

  • By signing this waiver, you release Encompass Movement and its staff from any claims, liabilities, or expenses arising from your voluntary participation in our sessions.

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4. Media Release

By participating in sessions with Encompass Movement, you consent to being recorded through photos, videos, and sound recordings for media purposes, including but not limited to:

  • Film and video production

  • Photography and digital media

  • Documentaries and promotional materials

  • Television and web content

You grant Encompass Movement full rights to use and distribute these media assets without compensation. This agreement is irrevocable, perpetual, and applies globally. If you do not wish to be recorded, please inform us in writing before your session.

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5. Privacy Policy

Your privacy is important to us. We collect and store personal health information solely for the purpose of providing our services. This includes:

  • Medical history and health information

  • Payment details and health care eligibility

  • Communications related to your care

We do not sell client information to third parties. Your information is securely stored and only shared with authorized personnel or healthcare providers acting on your behalf.

  • Consent: By engaging with our services, you provide implied consent for us to collect and use your health information. If you wish to withdraw consent, a written request must be submitted.

  • Data Protection: We implement safeguards, including secure storage and password-protected systems, to ensure your information remains confidential.

  • Access and Corrections: You may request access to your personal data with a written request and proper identification.

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6. Agreement & Acknowledgment

By booking an appointment or participating in a session, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.

For further inquiries, please contact Encompass Movement at encompassmvmnt@gmail.com or call 204-250-7450.